TERMS OF SERVICE
These Terms Of Service were last modified on January 27, 2019.
Please read these Terms Of Service carefully before using www.dutchiseasy.com and its services. By using this website and its services you agree to be bound by these Terms Of Service.
This website and all content written and produced by Dutch is Easy are owned by Dutch is Easy and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
You are not free to (re)sell, reproduce, rent or share the content in any medium or format.
Although content on www.dutchiseasy.com and the content used for the Beginners Program and the private lessons are as accurate as possible, we accept no responsibility for any loss,
injury or inconvenience sustained by anyone visiting this website or using any material Dutch is Easy provides.
However we are committed to correct mistakes as soon as it comes to our attention.
Payments are accepted via bank transfer and via PayPal. Payment information will be provided by email after signing up.
Regarding private lessons. Before taking lessons it is required to make payments in advance via bank transfer or via PayPal.
If a payment is made via bank transfer but not yet received before the start of a lesson, proof of payment may be requested.
When transferring money by bank, we do not accept provision fee or any additional fee charged by the bank. To our knowledge money transfers between SEPA countries (in the EU)
are free of charge. Contact your bank for more info if needed.
Please keep in mind, payments made via PayPal are including EUR €0,75 cents per item.
Regarding private lessons. If you've paid for the first 3 lessons at a discount you may ask for a partial refund. There are two options. 1) If you've taken one lesson out of three, you will receive 2/3rd of the discount price.
2) If taken two lessons, you will receive 1/3rd of the discount price.
If you've paid for a regular set of lessons in advance, you will receive a full refund for every lesson you have not taken.
To request a refund, please send us an email or use the contact form on the website.
Regarding items that are part of the Beginners Program. Unfortunately it's not possible to issue a refund once items have been sent by email, since we simply cannot re-claim them after that.
No-show & Rescheduling (Private Lessons)
In case you want to reschedule an appointment, please inform the teacher at least 24 hours prior to the lesson.
If you cancel/reschedule 12 hours or less prior to the lesson you will kindly be reminded that
by the next time this happens again a No-Show-Cancellation Fee will be charged, which is equal to a one lesson fee.
In a lot of cases the teacher will send you a reminder when homework hasn't been handed in prior to the lesson. Or the teacher will send a confirmation when homework has been handed in. This way of
communicating via email is not only to remind the student to send in homework, but also to remind the student that there's a lesson coming up. That being said, we take no responsibility for no-shows.
When you fail to show up, despite receiving a(n) email(s) prior to the lesson or not, a No-Show-Cancellation Fee will be charged, which is equal to a one lesson fee.
During the no-show the teacher will wait at least 10 minutes and will send you a reminder via email.
Connection & Audio (Private Lessons)
We're not responsible for a bad internet connection or bad audio quality on the side of the student during lessons. If due to circumstances we are the ones responsible for a bad internet connection or
bad audio quality we will try to fix it immediately. If it cannot be fixed on short notice, we will have to reschedule the lesson and you will receive an extra 10 minutes for the inconvenience.
These Terms Of Service (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of The Netherlands, without giving effect to any principles of conflicts of law.
Changes to these Terms Of Service
We may update these Terms Of Service from time to time. We will notify you of any important changes by posting the new Terms Of Service on the website.
If significant changes are made we may also inform you via email if you're one of our students.
You are advised to review these Terms Of Service periodically for any changes.
If you do not agree to any of these Terms Of Service or any changes made to these Terms Of Service, do not continue to access the website and if you're a student please discontinue lessons immediately.
Personal information provided via the contact form will be stored safely. This personal information or any additional information will not be used for marketing purposes or anything in that nature.
Your information will never be sold to or shared with anyone else. Personal information can be removed upon request.
This website is hosted by a reputable hosting company and has appropriate security measures in place to protect against the loss, misuse or alteration of information that we have saved from you on our website.
But remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
The rating service found on the homepage is an invitation only service. Students are kindly asked to make use of this service to rate the quality of Dutch is Easy's lessons and service (anonymously).
An invitation to vote a rating will be sent to a minimum of two students who have taken at least three private lessons or students who have finished Homework A and/or B. No personal data will be collected.
This rating service is powered by RatingWidget.
Links to other websites
This website contains links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's website.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.